Shells Only Home Improvements Testimonials
Here are but a few of the testimonials and letters we have received from our satisfied customers.
Attn: Dennis, Shells Only, Inc.:
Every member of your team is a true professional. The transition from the design to the pricing and permit process was seamless. The way that Julie in the office who kept me informed on a daily basis was terrific.
The crews were always polite and professional. They knew their job and knew how to do it. And then there was Ryan, our supervisor. Word cannot express the effort Ryan put into our job – and it showed. Ryan's desire to please the homeowner and at the same time represent the company in a professional manner was apparent. The men were there as scheduled and the job actually was completed ahead of schedule. The job just seemed to flow to completion.
I could go on and on about how unbelievably happy my family is, not only with the addition, but with Shells Only, Inc. in particular. We couldn't have picked a better, easier to deal with, builder.
My family is incredibly happy with the addition. Additionally, if a potential client is undecided, have them call me. It would be my pleasure to help them make the correct decision in what could be one of the most important decisions a homeowner will ever make.Jerald, East Meadow
Anyone looking for a great construction company: We would highly recommend Shells Only for any home improvement project you are looking to have done. We recently had an extension added on our house. The staff at Shells Only were some of the nicest most professional people we have ever experienced. Before deciding to do the construction we had heard many horror stories about permits, variances, workers not showing up on time, poor communication, hidden costs, horrible mistakes, . . . etc. Throughout the process we never experienced any of these unpleasant issues. We had to live in our house with our two teenage children and dogs during the entire construction process and never had any issues that interfered with our daily lives. We were pleasantly surprised with both the professionalism of the staff as well as the quality of the workmanship. Ken helped us design our extension just the way we wanted it and it came out exactly that way. Angelo & Genero took care of the entire plan & permit process. Julie answered a million questions about scheduling and always had the workers show up on time and in many cases even early! Ryan supervised the whole process from the start up to where we are now. He was always available to answer any questions and solve problems as they arose. Ryan walked through the job quite often and made sure the construction crews completed the jobs correctly. Each crew that came to work on our house were all professionals who showed not only expertise in their fields, but genuine care and respect for our home & family. Our extension is just about completely finished and we are more than satisfied with the job. Thanks Shells for making our construction experience so extraordinarily pleasant. Sincerely, KelliBethpage, NY
To Shells Only,
My husband and I were very pleased with the construction of our home. Shells Only worked in a timely manner. It took two months to build a beautiful second floor with 3 large bedrooms, a full bath with a laundry room, and a huge master bedroom closet.
The siding and the outside of my home is beautiful.
I would like to thank all of the workers at Shells. They are all very nice people. I would especially like to thank Julie and Jill. Whenever I had a question, they knew just what the answer was, or would get back to me promptly.
To Mr. Dennis Katevatis, Owner, Shells Only:
Your company just finished our dormer and porch project. I just wanted to let you know what a great experience we had. Fred was our foreman. He is an asset to your company. Julie is also very nice and helpful.
I would recommend your company and if we need any other work done, we will call.Lori and Louis, North Bellmore
I would like to take this time to review my experience with your company. Right from the start, Ron was the most professional and thorough sales rep we encountered during the search process. Ron's follow through on request and his ideas made our choice of your company very easy.
When construction started, Louis the framing supervisor was constantly making sure the demolition in the house was done on a clean and neat time frame and kept our living space manageable. Ryan was in constant contact with me regarding any issues or questions. Julie's involvement in daily deliveries and relaying the time frame for deliveries was exceptional and made the job flow without any issues.
We are so glad our choice of your company made this home conversion process exceed our expectation.Bill
We do not normally write contractors praising their work, but your organization is an exception.
You built your company with caring professionals. I would like to single out:
Gene – handled the construction phase like a pro. If I had a problem it was corrected immediately. He checked the progress of the work and made sure the site was clean.
Julie – She would contact me about deliveries and schedule, and treated me like family.
Jayson and Rich – These two were great. Their work was neat and clean
Your electrical, plumbing and tile workers were all perfect.
Dennis, thank you for our beautiful kitchen. We are recommending you to our neighbors.Maureen and Ray
To Shells Only,
We are in the process of having improvements done to our home, and we would like to express how happy we are with Joe. Joe's work is excellent, neat and precise. His respectful attitude, his knowledge of carpentry, and his ability to work independently is impressive. Shells Only should be very pleased with such a valuable employee.Daniel and Kathryn, Mineola
We are in the process of having home improvements done by your company, and we would like to express how happy we are with Joe, the master carpenter on our job. Shells Only should be very pleased with such a valued employee. Joe's work is excellent, neat and precise. His knowledge of carpentry is impressive.Mr. and Mrs. T, Mineola, NY
The easiest renovation ever! Shells Only is the easiest contractor I have ever dealt with. They were hired to renovate two bathrooms, replace windows and doors, install new siding, a new driveway, patio and walkway. Product selection was easy because everything was available to see in the Shells showroom.
Once construction began, the workers arrived on time each day and were extremely courteous. I was happy to see the same workers each day. Their craftsmanship was superb, as well as their cleanup after each day. Shells is so good they were hired again to install new kitchen counters. Again, the quality of the work was amazing! We receive compliments from neighbors, friends and family every day! I highly recommend Shells Only for any renovation needs.Rob, Hicksville, NY
Shells Only provided top-of-the-line courteous service with our bathroom remodeling. They were contracted to completely gut our bathrooms and provide the highest quality renovation. Shells worked with us through every detail. We were especially happy with Ryan, our project manager. We highly recommend Shells Only for any project in, and outside, your home.David, Hauppauge, NY
Our construction project was a partial addition of a second floor and our first major construction. My wife and I were completely satisfied with the experience. Having major construction on your home can be a very nerve-racking experience. However, the people at Shells Only alleviated any of these concerns.
First, the construction was completed on budget by both time and dollars. With Shells Only, the budget you agree to at the start of the of the job is the one they stick to. Second, when working with Shells Only, you're dealing with a one stop shop company that is responsible for all phases of the construction. They don't use subcontractors for plumbing or electric or roofing. Everyone you deal with is representing Shells Only. This provided us with peace of mind that we weren't going to need to find a separate architect, electrician or other tradesman to complete their phase of the project. In addition, we didn't have to worry that if something went wrong, the finger would get pointed from the architect to the contractor, to the subcontractor.
Finally, the craftsmanship was top notch. The construction was completed exactly as we had agreed on. From Al in design, to the supervisors, to the framing and carpenters crew, to the sheetrock and insulation crew, plumbing, heating, electric, siding, and the office staff, everyone was a pleasure to deal with and a true professional. They don't leave the job until you're satisfied and they stand by their work. We highly recommend Shells Only to anyone who is considering a home improvement project.Anthony and Alisa B., East Meadow, NY
We are happy to say that Shells did an exceptional job of turning our house into the home we had always hoped it would be. We, and all of our friends and neighbors, still marvel at how Shells transformed what used to be a basic wideline cape into a beautiful rear-dormered home. We are constantly complimented on the design and beauty of our kitchen. From the quality and finish of the cabinetry, to the fit of the appliances, the pride and quality of your craftsmanship is obvious. We have even had skilled carpenters comment on the work that was put into every detail, like the base molding. All of this and more, in three short months and at a price that would suggest a far more expensive project.
Your team was professional from the first sales meeting to the final sign-off. Thanks to Shells, our home has gained curb appeal and now has character inside and out. We cannot thank Shells enough. We could not have selected a better company to rebuild our home.Linda and Chris
We interviewed several construction companies before we decided to go forward with our renovation. Are so happy that we chose Shells Only to do our extension. Every step of the way the Shells Only staff has been personal and professional. The salesman came back to us within 24 hours with a detailed estimate that we felt was reasonable. The office staff was instrumental in getting our variance and permits taken care if in a timely fashion. We didn't lose one day of work!
Once the construction began, the crew worked non-stop to get the job done. They were very safety-conscious, and careful not to impose on our family. Their organization was so efficient that they finished our project ahead of time! The building inspector even commented to us on what a great job the crew was doing.
We highly recommend Shells Only for any home renovation or extension project.Joyce and Mike
My family and I would like to thank you for all your hard work and for making our house the way we envisioned. Your staff and workers are truly top notch. Your work is wonderful. I will highly recommend you for any home remodel or renovation.R Family, Bellerose Village
It has been such a pleasure working with you. We LOVE the kitchen! Thank you for doing such a great job.Jean and Dick
We'd like to extend our thanks to the Shells Only staff for the renovations of our home in Bellmore. The professionalism, attentiveness, and accessibility of all involved was greatly appreciated. Being honest with the customer is the best way to make a sale. We were confident we were dealing with a reputable company and are extremely pleased with the outcome. I can't believe it's our house! It looks fantastic and the neighbors have commented on how nice it looks. Dennis, you should be very proud of the staff you have working for you. We'll definitely consider Shells Only again in any future renovations.Kathleen, Bellmore
Now that the project is completed I want to thank you, Dennis, and your employees on a job well done. The two-story extension came out even better than I had hoped.
Mary's coordination of the details and inspections was excellent. She always let me know what was going on and when it would happen. Gene was great! His organizing of the work teams and the solving of minor problems was greatly appreciated. He made timely suggestions that improved on what we had planned. Frank and his crew, Tim, and John are great carpenters. Their attitude and professionalism show in the work they did. Every detail of the plan and more were accomplished in a first-class manner.Kathy and Ken, Massapequa
Mr. Katevatis, I am writing to let you know how pleased we are with the recent dormer construction from your company. You were true to your word. Fred, the field supervisor, was amazing. He was on top of every detail of the job. He was always ready to meet with us to answer any question and made the construction flow smoothly Your company started the construction when you said you would and finished in the time you said it would take. Your company's integrity and work ethic made the time of construction manageable. We couldn't be happier with our new home. Please feel free to use us as a reference.Marguerite, Plainedge
I was talking to a friend on the train and she commented on how she just had her bathroom redone. She was so unhappy with the people and the work. She constantly had to have them come back and fix things. I felt so bad for her. She asked me about my experience with my recent construction. I told her from beginning to end I had nothing but praise.
The Shells Only craftsmen who worked on our home truly became part of our family when they were here. They treated our family with respect and took the job personally. Any questions or concerns were always answered quickly and efficiently by our team head, Denny. He was so reachable; it made all the difference. He had such a great way with the other guys and you could tell they trusted and respected him, and so did we.
The work was always on time and no surprises. Now the work is done and it is so beautiful;. Thank you for making our dreams come true.Kenny and Doreen, Levittown
On the Twelfth day of Christmas (or Hanukkah), Shells Only got for me,
Twelve kitchen cabinets; eleven hi-hats glowing; ten hammers swinging; nine workers working; eight workers falling (just kidding); seven plumbers plumbing; six new appliances; five brand new windows; four filled dumpsters; three digging masons; two happy sons; and a brand new basement for Jon.
Wishing you a Happy Holiday and a Constructive New Year,Jon, Maryellen, San and Ethan
We would like to express our thanks to you and your staff. Ken was our sales representative. Ken spent days carefully developing out plans. He was always available and a pleasure to work with. Our supervisor Dennis was wonderful. Dennis was at the job site daily (sometimes 2 or 3 times a day) to oversee that our job was done in a proper and timely manner.
Your office staff is amazing. They are helpful, organized and reassuring. Their daily communication with us made it easy to organize our schedules around the work, which made our lives run smoothly.
Every one of the craftsmen, from the framers, to the plumbers, to the electricians, worked on our house as if it was their own and it really shows. They were hardworking and exceptionally detailed. Their end- of-day cleanup was exceptional. Every one of them was respectful, polite and a pleasure to have in our home.
We cannot thank all of them enough for all their hard work that has made our home what it is today. We absolutely love it!Ken and Joanne, Roslyn Heights
Dear Dennis, I just wanted to drop you a note and express how very pleased we are with the job that was recently completed. We had a kitchen extension added and from the initial meeting and proposal to customer follow up, we have been very happy. It went very smooth; the disruption to our lives was kept to a minimum.
The crews that arrived were very professional as well as nice and very proficient in their trade. From the framing crew to the masons, as well as the men who completed the siding, we were very pleased. I believe that our project manager, Fred, made it go well. His attention to detail as well as frequent visits to our job made everything fall together. I had planned this project for some time and had numerous proposals from various companies. We are happy we chose Shells Only and feel confident in recommending you to others.James M., Roslyn Heights
Dear Shells Only:
Today, we signed off of the last of the work. I have to take the time to write you a note to express our happiness and satisfaction. From start to finish, your work has been professional, courteous and timely. Thanks to your expertise, we are delighted at the outcome. We now live in the nicest ranch in town.
We would like to commend Ken, for his ideas, Gene, supervisor for his cooperation and input, as well as Julie and Jill for their prompt and courteous attention to detail and scheduling. Mostly we want to commend Frank. His skill is outstanding, both in his work and in his management of personnel and customer service. The archway he created is the showpiece of the house, and our walk- in bedroom closet is another highlight.
We would be happy to recommend Shells Only to other prospective customers. When we come to other remodeling needs, like new granite in the kitchen, we will be sure to call you.Cathy and John
We would like to inform you of the pleasant experience we had with Frank, project supervisor, during our renovation. His professional input and continual communication gave us a feeling of wellbeing. He is a people person and a valuable asset to Shells Only. We feel fortunate to have had the pleasure of working with him.Rosemarie and Ken, Oakdale
Dennis, I just wanted to send a quick note to thank you and your team for a job well done. My husband and I recently hired your company to put another room on the second story of our house. Being pregnant, I was concerned about the stress that usually comes with along with a big construction project but thanks to the efficiency and professionalism of your staff, the stress levels were kept to a minimum.
Frank was our first contact at Shells Only and was very informative about how the whole process would work. He was extremely friendly and flexible, meeting with us at our convenience and around our busy work schedules. Angelo was great getting or project down on paper and helping us envision what the final product would look like. He spent a lot of time working with me, took my opinions into consideration and used his expertise to get us the perfect design. Justin was a big help in explaining the permit process to me and seeing that process through.
Having Julie call every few days was extremely helpful in letting me know exactly where we were at. She was in constant touch with me and really kept things organized. And the crew was respectful of our property, and most important, trustworthy.
Thanks so much for the quick service. We would definitely hire Shells Only again and will be sure to recommend your company to anyone we know who is planning on home improvements.Michelle, Port Jefferson
Dear Dennis and Staff,
Thanks to you and your staff for making our project a great success. From the beginning, we knew this would be a big undertaking, but we had the confidence that you and your company were the ones to get the job done.
Thanks to a great designer (Ron), our house has the rooms, views and space we so desired. Our appreciation to Gene is immeasurable. His thoughtfulness and understanding throughout the project was a great sense of comfort. His efforts and insight as to how we wanted things done was impressive. His framing crew was fast, and the finish workers were on-the-spot with every detail. Our thanks to them all. We would like to extend our thanks to your office staff for providing us with their services to get the project off the ground and running smoothly until finish.
Everyone stops to tell us how charming the house looks and our closest neighbors gave only good things to say about the way the whole project went. It's the finishing touches that set the house apart from the others on the block. We cannot thank you enough for giving us the vision to expand our home the way we wanted. We will always be grateful. Thank you again.Walter and Christine
Kindly permit this opportunity to address the quality of work performed by members of your organization. During the two weeks since construction began on our home extension, the efforts of Spike and Billy and their work crews have been nothing short of outstanding in regards to quality of workmanship and attention to detail. They are polite and dedicated individuals who are concerned with the proper and timely completion of the task at hand.
With today's economic pressures, the cornerstone of any successful organization remains positive word of mouth, by providing above-average customer service. Through the polite and detail- oriented efforts of the above gentlemen and their crews, it becomes apparent that Shells Only has excelled in this regard.Michael and Mary
Dear Shells Only,
While this was not our first construction experience, it was our first experience with Shells Only. Angelo made the planning process easy. He was patient with all of our questions and took the time to assist us with new design ideas. It is evident he is a talented designer. The crews were knowledgeable and courteous. True artisans! They worked efficient and cleanly which made the process less burdensome.
Our neighbors have showered us with compliments. We will be sure to recommend Shells Only to all of our family, friends and neighbors. We wouldn't hesitate to return to Shells Only for any future construction needs.Adrianne and Nick
I would like to express my appreciation for your great help and support. I am very satisfied with the results. Thanks again for your our resourcefulness and professionalism. Be sure that we will keep Shells Only in mind the next time we have remodeling work to do.Luis, Levittown
To Shells Only:
On completion of the job, we are very pleased with the outcome. The job went very smoothly. The framers were fast, efficient clean and amazing. The electricians and plumbers did a good job. The sheetrock is fine. The tile came out better than anticipated; it looks amazing. The office contact between Ryan, Julie and myself was always fast, efficient and they were a pleasure to work with. The job progressed faster than anticipated – a great plus. We are extremely happy with the work and we would recommend Shells Only to other homeowners.C Family
I recently hired Shells Only to build a garage on my property located in Levittown. My husband and I were extremely pleased with not only the end result but with the service we received throughout the entire project. Ryan and Julie from production were both outstanding! True professionals from start to finish! I would highly recommend Shells Only to everyone I know.Maureen and Paul, Levittown
Since we started dorming our home, Dennis K has given us great suggestions. We valued his opinions and he was a great help. Thank you, Dennis! Also Julie was a great help; she always kept us updated with the schedules and inspections. I'm so happy how the dormer came out and it looks wonderful.C Family
Thank you for all your help in making our construction run smoothly. We are both so happy with the end product!Diane and Ray
Dennis, I am writing to tell you about the fantastic job your crew did in replacing the windows on my house. Frank, Sal, Spike and Scott were phenomenal. They have a lot of pride in their work and it is evident in their craftsmanship. Although it is difficult to replace windows without damaging the existing vinyl siding, they did so without so much as a scratch. I also want to thank you for personally taking the time to come out and measure the windows and ordering the best possible replacements. I will not hesitate to recommend Shells Only to anyone looking for professional service and a job done right.Tim, East Islip
Dear Angelo, Dennis and Crew, Thank you so much for the work you did on our house, it turned out as you had promised. All of the people that worked were wonderful. We will recommend you to anybody.Elaine and Peter
Dennis and company, thank you for a job well done.C Family, West Islip
Dear Dennis and staff at Shells Only,
Thank you to everyone there at Shells Only who helped make my 'extension experience' a pleasant one. Your level of professionalism and experience was apparent on every step of the project. I especially appreciated your honoring of appointments and attention to details. I can honestly say it felt as is 'my project' was 'your project' and you always strived to do the right thing.
I would like to give a special thanks to Julie for always being available and helpful. Most of all I must thank Ryan. He was patient and honest and knowledgeable. He really went the extra mile to make sure my new home was beautiful. I have and will continue to recommend Shells Only whenever I can.Ginger
Dear Shells Only, Our new addition is truly beautiful. My family and I just wanted to thank you for all your hard work. From permits to inspectors you have helped us to make choices to better our home and future. If ever you should need references, etc., please do not hesitate to contact us. Once again thank you for all of your time, patience and hard work.Jose and family, Merrick
Wow! The dormer is finally completed and the kids and I are really enjoying the new space. It looks beautiful. It was a pleasure working with you and your crews. Shells Only really did a nice job. The office staff was both pleasant and efficient. I'd be happy to recommend Shells Only for future clients.Tami
This is to let you know we very much appreciate the professional, courteous and efficient job Shells Only did with the addition to our house. We were especially pleased we were able to stay in the house during this major construction with minimal inconvenience. The costs were kept very close to the original estimate, which was already a competitive figure. We appreciate the honest way we were treated.
Julie and the rest of the office staff were especially helpful in keeping us informed of scheduling. If only medical appointments could do as well! Special thanks to the project manager, Ryan, and to Ronaldo with the framing crew. It is a beautiful thing to see a well-organized construction crew at work and we enjoyed watching yours. Enclosed are photos of the project in progress and as a finished product.Sandy and John, Shoreham, NY
Dear Dennis and Staff,
THANK YOU for a wonderful experience with Shells Only.
From the moment your representative Angelo sat down with us, right down to the final cleanup, your crews were professional, courteous and a pleasure to deal with. Thank you to Rhonda for taking care of all of the horrendous paperwork that the Town of Brookhaven required. Thank you Eddie, for working with the Town building department until they were satisfied, and to Frank and Matt for doing a wonderful framing job. We would also like to thank Gene, for making sure everything went smoothly and Tina for calling every day just to make sure we were happy.
Our work is complete and gorgeous. We get all kinds of compliments from our neighbors. Many people have inquired as to who did the work and we are happy to say it was Shells Only. Feel free to use us as a reference. When we are in need of other major renovations, we will be contacting you.Tony and Gabrielle, Brookhaven
Bill, we just wanted to let you know that we were so impressed with the Shells Only company and your crew. We can't thank you enough for doing a fine job. We appreciate you always took the time to look over the entire job and took care to make adjustments or whatever else needed to be taken care of.
We want you to know that we appreciate the end result but will also remember how hard you and your team worked to make our house look amazing! The best on the block! We are especially grateful for doing the portico, for taking the time to scale the picture that I had, to make it look just like we wanted. It really came out perfect. Give yourself and your team a pat on the back for working through all the cold weather and for everything you put into your work. Shells Only should be proud!Colleen and Charlie
We recently hired Shells Only to build a garage on my Levittown property. My husband and I are extremely pleased not only with the end result but the service we received throughout the entire project. Ryan and Julie from production are both outstanding! True professionals from start to finish! The quality of the service they provided was above and beyond! I would highly recommend Shells Only to everyone we know.Eileen and Mark, Levittown
Terry and I wanted to personally let you know how happy we are with the addition to our home. The master bathroom, laundry room, upstairs den and walk-in closet have made a wonderful change to our living. The whirlpool and steam shower are really fun things to have in the house.
The entire group of Shells people that worked on our house was very personable, respectful, and made efforts to minimize the dust and inconvenience of such a big job. Ron listened to our ideas and kept working on the design until we were satisfied. He also was good at explaining the details of the work – the removal of the roof, bolstering the structure, framing, etc.
The design if the job was well planned and your input to give the addition a sleek look was great. Your expertise was invaluable. The products that you offer and show in your showroom are top notch and quality was never a concern.
The quality of the work by Shells people was outstanding. The details of moving fixtures, tile work in the bathroom, the outside of the house and the overall work I would rate as excellent. Seeing the plumbing and electrical lines in our bathroom while everything was open was quite a sight to see how it would all work.
What we proposed was worked into the plan – I'm thinking of the addition of the steam shower, glass blocks, floor heating and moving and hiding the pipes in the new room.
Special recognition to Ryan for overseeing our job and making sure we were happy with each aspect of the work. He listened and had the answers. Julie in customer care was also outstanding in always being there to follow through with open items.
A funny result of the new whirlpool is our young grandchildren want to come over all the time! If we do other renovations in the future we'll be calling. Thanks again for exceeding our expectations.Mark and Terry, Plainview
Dennis, I would like to tell you how grateful I am for a job well done. ALL of your staff was very professional at all times. Anthony was very patient; Ryan, Julie and Jill were always very courteous.
It was Linda who made up my mind to go with Shells. She was so sweet and didn't pressure me. She told me if I decided not to go with your company, I should just make sure I do my homework.
Thank you again for a beautiful job. It's something I've wanted for a very long time.Laurie, Wantagh
Dear Dennis and Shells Only, We wanted to thank you – your family and staff and workers – for all they did to our home. Very important to me was the clean up. All over the job was cleaned up each and every single day. Julie always returned our calls the same day; that also wowed me. All of the workers were so kind – they would answer all of our questions and were well mannered. As soon as I came home they would move their items or trucks so that I could walk a shorter path to my door.
Gene is the best; there just never seemed to be a problem because of him. I kept saying to my husband things are going too smoothly; I am waiting for the bumps. Gene would never let it become a bump.
I have recommended Shells Only to many, many friends, family members and even strangers. I tell them how much I trust your company; that we left your workers in our home by themselves. My husband picked out your company and I was pleased he did. I cannot thank you enough.Mrs., L, West Islip
Dear Dennis, Thank you and your staff for a picture-perfect addition to our home. From start to finish the project was a success. Your estimator Ken was extremely knowledgeable, and gave us many options to stay within our budget. At no time was the site left in disarray. The existing structure was always well protected from the weather.
Your project manager Fred is one of the most professional people that I have worked with. He always kept my wife and I posted on upcoming events. Fred even came to the house on a Saturday, to be sure we had safe access to our house. Fred's constant attention, input and foresight truly made this as easy a major addition as possible! Please feel free to use me as a reference.Blaine, Port Washington
Today was the final day of our home remodel. We are glad that we chose Shells Only Construction to expand our home and recommend this company to anyone considering adding to their home. The job will get done right, per the latest building codes, with none of the worries if you were to choose a fly-by- night company.
It was nice to go to be able to go about our daily lives without worrying about the construction that was going on. Each crew, masonry (Walter and John), framing (Rolando and crew). roofing, siding and gutters, was competent and we never had to worry about whether they were doing the job right. From the first dig to the last nail that was driven today, we felt assured things were being done properly.
Materials were delivered on time all of the time and we thank the folks in the office who handled the scheduling. It was also a pleasure to work with experienced and friendly people such as Julie, Rhonda, Angelo, and Fred (Field Supervisor.) Fred answered all of our questions and addressed any concerns. Anthony provided good ideas which really helped us add much needed space in our home while working within our budget.
The construction was completed in a timely manner and was only delayed by a few days of heavy rain and wind. So thanks to all for doing a great job!Mrs. and Mr. N.
Shells Only Home Improvements,
While this was not our first construction experience, it was out first experience with Shells Only Home Improvements.
Angelo makes the planning process easy. He was patient with all of our questions and took the time to assist us with new design ideas. It is evident that he is a talented designer.
The crews were knowledgeable and courteous. True artisans! They worked efficiently and cleanly, which made the process less burdensome for our home and our pets.
Fred was always a pleasure to speak with and responded to our inquiries and concerns with thoughtfulness.
Our neighbors have showered us with compliments.
We will be sure to recommend Shells Only Home Improvements to all our family, friends, and neighbors.
We would not hesitate to return to Shells Only Home Improvements for any future needs.Thank you & Best Regards!
Adrianne & Nick
Shells Only Home Improvements,
Today, as we signed off on the last of the work, I have to take the time to write you a note to express our happiness and satisfaction. From start to finish, your work has been professional, courteous, and timely. We are so pleased to see that our vision has exceeded our expectations. So often, one has design in mind, only to find that at completion, something has been omitted or that something could have been done differently. Thanks to your expertise, we are delighted with our outcome. We now live in the nicest Levitt ranch in town.
In particular, we would like to commend Ken, for his ideas, Gene, our supervisor, for his cooperation and input, as well as Julie and Jill for their prompt and courteous attention to detail and scheduling.
Mostly we want to commend Frank. He is a unique individual. His skill is outstanding, both in his work and in his management of personnel and customer service. The archway he created for our front foyer is the showpiece of the house, and our walk in bedroom closet is a highlight. His attentiveness to the final "punch list" was detailed and professional. We will miss him.
In all, we'd like to say that, at any time, we would be happy to recommend Shells Only Home Improvements to other prospective customers. We invite you to please come and take photos for other Levitt home re-modelers. We really feel we have a one-of-a-kind brand new home that shows what every Levitt can be.
It has been a pleasure to have you in our home. When we come to other re-modeling needs, like new granite in the kitchen, we will be sure to call you.Again, thank you for a job well done.
Cathy and John
I want to compliment you on two key members of your staff.
First, we want to point out the work Al in sales performed for us. I have never been so impressed by someone, especially after getting estimates from several of your "so called" competitors. Al was on time, which is sad for me to say that no one else was. He was sharp and attentive, walked through our house and pointed out some key issues we should address, and even drew a preliminary sketch of our front porch. It was as if he could see it built and he had only been at the house for 15 minutes. It is so true when they say that price isn't everything. especially when you have someone as dedicated as Al was to our needs and concerns.
The next member of your staff we want to compliment is Ryan, the job supervisor. He maintained a neat, clean jobsite and was very cognizant of the fact that our daughter has asthma and was very sensitive to dust and the debris that was being stirred up. We felt very confident knowing that his crew was on the site everyday.
Please pass along a word of thanks to your staff for the beautiful job they performed. And Dennis, take it from me, with guys like Al and Ryan on your team, your competition will remain "so called". They don't even stand a chance.Sincerely,
Dr. Gary J. - MD
Please accept my thanks and gratitude for taking the time to meet with my wife Helen at your office so she could go over the tile patterns we selected. As someone who is in the construction field, I have never had an experience where a customer is treated as if they are your only customer, and many times we are too busy to even appreciate the customer. With Shells Only Home Improvements, that is not the case. I know your company name and the work you guys have been performing for over 30 years, and I also know we ARE NOT your only customer. When Helen called me later that afternoon and told me about how you had all the samples already laid out for her, we were both more than impressed with the attention she received, and the time you spent with her.
Thanks again Al, we really appreciate all you have done for us, and the job is coming out great. And thanks again for drawing a picture for our son of how his tree house should be built. It was like we got two free estimates from you guys! Stop by when you get a chance, he is dying to show you how it came out.
Thank you so much once again.Sincerely,
Frank & Helen G. - Bayville, NY
I just wanted to drop you a note and express to you how very pleased we are with the job that was recently completed. We had a kitchen extension added and from the initial meeting and proposal with Ken to the customer follow up, we have been very happy. I was realistic and had anticipated a stressful time in having an exterior wall taken down but it went very smooth. The mess and disruption to our lives was kept to a minimum. The different crews that arrived were all very professional as well as nice and were proficient in their specific trade. From the framing crew namely, Steve and Bill, too masons, John and Walter as well as the men who completed the siding, we were very pleased. I believe that our project manager, Fred was the main reason for it going so well. His attention to detail along with his frequent visits to the job made us feel as though this was his only job we had his full attention. I had planned this project for quite some time and had numerous proposals from many companies. We are happy we chose you and would feel confident in recommending you to others.Sincerely,
I am writing you to tell you about the fantastic job your crew did in replacing the windows on my house. Frank, Sal, Spike, and Scott were phenomenal. They have a lot of pride in their work and it is evident in their craftsmanship. Although it is difficult to replace windows without damaging the existing vinyl siding, they did so without so much as a scratch. They even took the time to explain to me the best possible replacements. I will not hesitate to recommend your company to anyone looking for a professional job done right.Sincerely,
Dear Frank Liselli,
Thank you for taking the time out of your schedule to meet with me. I really do appreciate you having an open mind when I requested we meet at 10 pm for my estimate. I know that is not a common occurrence for you, but you understood the nature of my job as a Commercial Airline Pilot and the time constraints I was under for this project. You took time away from your family in order to make this happen and I was more than happy to reward you and your company with my business.
I have referred you to several other friends and they will be contacting you to discuss their plans (don't worry, they keep "normal" hours). I also just received my start date for the construction to begin and your office was also very accommodating. It was nice to meet Ryan, who introduced himself as my job supervisor, and he is well aware of my travel schedule and will keep that in consideration.
Thank you once again Frank for all that you have done for me. Please be sure that your Uncle Dennis sees this letter, and thank him for me as well.
Have a safe and pleasant Holiday.Regards,
Joseph F. - Melville, NY
Too often in life people seem to take the time to complain but rarely do you hear about the good things that a company has done. I would like to take this opportunity to say THANK YOU for a wonderful experience with Shells Only Home Improvements.
From the moment your salesperson, Angelo, sat down with us right down to the final clean up crew your staff was nothing but courteous, professional and a please to deal with. I would like to say thank you to Rhonda for taking care of all the horrendous paperwork that the Town of Brookhaven required over and over again, Eddie, for sitting in the building department waiting area for hours and days until they were satisfied and Frank & Matt for doing a wonderful framing job. Especially Frank, who was injured on a different job and still showed up for work (with his hand stitched and bandaged up) the very next day! We would also like to thank Gene, for making sure everything went smoothly and Tina for calling everyday to make sure we were happy.
Our work is complete and gorgeous. We get all kinds of compliments from our neighbors and many people have inquired who did the work and we are happy to say that it was Shells Only Home Improvements. Please feel free to use us as a reference and if we are ever in need of other major renovations rest assured we will be contacting you.Sincerely,
Tony & Gabriella
We just wanted to let you know that we were so impressed with you and your crews. We cant thank you enough for taking time to do a great job. Your efforts to make sure that your did the work planned did not go un-noticed. We appreciate that you took the time to always look over the entire job and if needed you made sure that whatever needed to be adjusted or done over was taken care of.
Most people only remember the workers at the end-because their jobs make everything look pretty! We want you to know that we will also appreciate the end result but we will also remember how hard you and your team worked to make our house look!!! It amazing!!! The best on the block. We are especially grateful for surprising us with the portico, taking the time to scale the picture that I had, to make it look just like we wanted was thoughtful. It really came out perfect and we can't thank you enough that and all of the great work did.
Please enjoy this small token of appreciation with your family, on yourself, with your buddies or however you choose. We just have one condition before you use it.you must stop, reflect for a minute on our job and then give your self a big pat on the back-you deserve it for working through all the cold weather and for everything you put into your work. Shells Only Home Improvements should be proud of you!! Enjoy.Thanks again,
Charles and Colleen
We will miss you take care
My family and I just wanted to thank you for all your hard work. We all know this was a very long and hard process but we just wanted to thank you for trying to make it as easy as possible for us. From permits to inspectors you have helped us to make choices to better out home and future. We are and will always be truly grateful for all of your hard work.
If ever you should need anything reference etc., please do not hesitate to contact us. Once again thank you for all of your time, patience and hard work. Our new addition is truly is beautiful.Sincerely,
Jose and Family
Shells Only Home Improvements,
Dear Dennis and Staff:
Thanks to you and your staff for making our project a great success. From beginning, we knew this would be a big undertaking but we had the confidence that you and your company were the ones to get the job done.
Thanks to a great designer (Ron), our house has the rooms, views and space we so desired. Our appreciation to Gene is immeasurable. His thoughtfulness and understanding throughout the project was a great sense of comfort. His efforts and insight as to how we wanted things done was impressive. His framing crew was fast, generous and most indulgent and the finish workers were on spot with every detail. Our special thanks to Spike, Mike, Sergio, and Sal. In addition, we would like to extend out thanks to your office staff for providing us with their services in order to get the project off the ground and running smoothly until the finish.
Everyone stops to let us know how charming the house looks and our closest neighbors have only god things to say about the way the whole project went. It's the final touches that set the house apart from the others on the block. We cannot thank you enough for giving us the vision to expand our home the way we wanted. We will always be grateful. Thank you again.Sincerely,
Walter and Kristine
I am writing this letter to you to express my thanks and to compliment you and your staff on a job well done. Now that our 2nd floor is on, it seems like our old cramped house has taken on a new life. When we started the construction process, my wife and I were very confused. All the "do this" and "don't do that" people were telling us was enough to make us stop before we started. That was until we called your company and Frank was sent to our house for a free estimate.
He sat down with us and right away we could tell we were going to "survive" this project. He was well informed, and focused on our needs and concerns, not just a number. He helped us draw up a floor plan since the one we had originally was simply not working. He even took us into our existing rooms and had us picture where we could move walls, add walls, add doors and windows. Out of several other estimates we received, Frank was the only one that took out a tape measure and actually measured the rooms and key dimensions. He is someone that you can take pride in since he is an excellent representative of how your firm does business.
It did not stop there (we were happy to find out) since once our job was started, the professionalism continued. Our job Supervisor Ryan helped us and kept us calm as walls, wires, pipes and sheetrock were put in place. He was always ready to answer our questions, and even stayed well after hours on a few occasions to discuss the next few days project plan. The attention that we received from these gentlemen, and the rest of your staff, made all the difference in our experience.
We want to thank you once again, and will look forward to seeing your trucks even more in our neighborhood.Sincerely,
Benny and Gloria H. - Hicksville, NY
Dear Shells Only Home Improvements,
A few weeks ago i had one of your salesman Alfred at my house and would just like to thank you for a few things. First it started with my husband and myself calling into your office for an esitmate. We gave our information to one of your secreatarys and within a week Alfred had called us back to set up an appointment. When he arrived he was very much on time, we let him in and we began. We had a few ideas that we threw at him and he helped us get focused and thinking on a path. He left that evening, called us back about 3 days later and came over again to give us our estimate. When he came back he had different floor plans and pictures that we really appreciated all the thought and effort he put into the estimate even before we signed a contract.
To sum up we would just like to thank you and your staff from the first time we called to the signing of our contract. Alfred was very honest and up front with everthing whereas the other 3 contractors we met with kind of bent the truth a little bit. We apprecitate all that you did up to this point and are very anxious to start our job. Again thanks for all that you have done for us, we are very happy that we picked Shells Only Home Improvements.Sincerely,
Kindly permit this opportunity to address the quality of work performed by members of your organization. During the approximately 2 weeks since construction began on out home extension, the efforts of Spike and Billy and their work crews have been nothing short of outstanding in regards quality, workmanship, and without peer in terms of attention to detail. They are, in our opinion, polite and dedicated individuals who are concerned with the proper and timely completion of the task at hand.
Their efforts have created what we consider to be, an exemplary example of customer service. With today's economic pressures, the cornerstone of any successful organization remains positive "word of mouth" by providing above average customer service. Through the polite and detail oriented efforts of the above gentleman and their crews, it becomes apparent that you have excelled this regard.Sincerely,
Michael and Mary
We would like to inform you of the pleasant experience we had dealing with your supervisor Frank, during our renovation. His professional input of the project and continual communication throughout, gave us a feeling of well-being. It was apparent that we were working with a quality representative of your company.
He is a "people person" and a valuable asset to Shells Only Home Improvements. We feel fortunate to have had the pleasure of working with him.Sincerely,
Now that the project is complete I want to thank you and your employees on a job well done. The two-story extension came out even better than I had hoped.
Mary's coordination of the details and inspections was excellent. In fact we were becoming good friends during the numerous phone calls to let me know what was going on and when it would happen.
Gene was great! He is gentleman who was always ready to assist me. His organizing of the work teams and the solving of minor problems was greatly appreciated. He made timely suggestions that improved on what we had planned.
Frank and his crew, Tim, and John are great carpenters; I can't say enough about them. Their attitudes and professionalism show in the work they did. Every detail of the plan and more were accomplished in a first class manner.Once again thank you,
Kathy and Ken
We would like to take this opportunity to express our thoughts and thanks to you and your staff.
Ken was our sales representative. He was also part of the reason that we chose Shells Only. Ken spent endless amount of days and hours at our house developing and re-developing plans. He was always available when we needed him. He was a pleasure to work with.
Our supervisor Denny was absolutely wonderful. From day one, Denny was at the job site almost daily (sometime 2 or 3 times a day) to oversee that our job was done in a proper timely manner. Through all our concerns, he was right there with is to work through them, even if it was 9:00 p.m. We couldn't have asked for a better Supervisor.
Your office staff is amazing. Through our daily phone calls with questions and concerns, they always had an answer or would get an answer almost immediately. They were nothing but helpful, organized and reassuring. Their organization and daily communication with is made it easy for us to organize our schedules around work, which certainly made our lives run smoothly.
Every one of the crews, from the framers, to the plumbers, to the electricians, etc., worked on our house as I it were their own and it really shows. They were hardworking and exceptionally detailed. Their end-of-day clean up was exceptional. We were amazed to come home and see how clean it was. But most of all, every one of them was respectful, polite, and a pleasure to have on our home. That made all the difference throughout the project.
Again, we cannot thank all of them enough for all their hard work that had made our home to what it is today. We will be sending many wonderful years in it and we absolutely love it!Sincerely,
Joanne & Ken
On May 25, 2007 my husband, Scott, and I met with Fred to sign off on the fulfillment of our contract and the Completion of Work certificate. We would like to extend our thanks to all the Shells Only Home Improvements staff that we dealt with for the renovations of our home in Bellmore. The professionalism, attentiveness, and accessibility of all involved were greatly appreciated.
The salesperson, Ron, was patient and informative and in no way was high pressure, which is a definite asset in my book. Having been a salesperson, I found that high-pressure tactics are a turn off, but being honest with the customer is the best way to make a sale. Ron made me feel comfortable and confident that you were dealing with a reputable company.
Julie was efficient and attentive. She would inform us of the scheduling for each phase of the job, allowing plenty of time for us to plan our payment and to make arrangements to wither be present at the home when needed, or to have one of our neighbors be around to let the workers in. When I had questions and needed to get in touch with Julie, she was always accessible and pleasant.
Fred was personable and a pleasure to do business with. He, too, was always accessible and willing to resolve any of our concerns. We had a couple of issues with the job: 1) The electric meter was being replaced and the electrician moved it from the side of the house to the front if the house. No other home in the immediate area of ours has an electric meter in the front. I spoke to Fred about this situation and he assured me that it would be taken care of properly. Within a couple days, the electrician came back and moved the meter to the original spot on the side of the house where it should have stayed to begin with! 2) The masons had to come back and resurface our foundation for a second time. It appeared that the cement wasn't adhering to the original foundation. Fred was contacted and he took care of the issue. Fred was great-down to earth and seemed to be able to relate to any concern we had.
I'd also like to comment on the great job that was done on our garage. We had some structural damage due to water seepage. The garage had to be raised up and it looks great! Also, all our interior oak flooring was sanded and coated and it looks fantastic!!
The renovation of our home was extremely stressful for me because we weren't around for most of the work, since we currently live in Virginia. My threes sons would call me with their concerns which also added to my stress. All this aside, we are extremely pleased with the outcome. I can't believe it's our house!! It looks fantastic and all the neighbors have commented on how nice it looks.
Dennis, you should be very proud of the staff you have working for you. We'll definitely consider using Shells Only Home Improvements again in any future renovations we'd like to make-bathrooms, kitchen. Please pass out comments on to the folk's involved in our project and thanks so much for a job well done! We greatly appreciate it!Sincerely,
Wow! The dormer is finally completed and the kids and I are all really enjoying the new space. It looks beautiful. It was sincerely a pleasure working with you and your crews. Shells Only Home Improvements really did a nice job and the office staff was both pleasant and efficient. I'd be happy to recommend Shells Only to future clients.Thank you,